Conditions of Use

Gardner Enthusiast
CONSUMER TERMS OF SALE

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE
Roberts Hall Ltd
Unit 22a
Monument Business Park
Chalgrove
Oxfordshire
OX44 7RW
United Kingdom (UK)
TEL: +44 (0)1865 400 703
E-MAIL: sales@gardner-enthusiast.com

NOTICES

The product images used on our website are for illustration purposes only (and may vary from the product description).
All brands and names are trademarks of their respective companies.
Please note that prices are subject to change without any notice.
Please note that pricing and stock availability are subject to change without any notice.
 

CONDITIONS
1. Unless otherwise agreed all sales made online by Roberts Hall Ltd are made on these conditions of sale. No variation of these conditions of sale or any terms supplied with any order form or other document provided by you will be binding on Gardner Enthusiast Limited unless confirmed in writing by the owner of Gardner Enthusiast Limited. For terms & conditions relating to other specific services, such as parts manufacturing, service exchange items, it is your duty to find out the terms & conditions before parting with any goods, transferring any money or agreeing for a particular service.

2. Orders can be placed by all individuals, organisations and businesses within Great Britain. All orders are subject to acceptance by Roberts Hall Ltd.

3. All goods are subject to availability.

4. You are responsible for deciding on the suitability of the goods offered for any particular purpose and for the consequences arising from any work we undertake on the goods at your request.

PRICES & PAYMENT
5. All prices in our catalogue and our web site are in pound sterling (£), and are correct at time of publication. Every effort is made to state the most up-to-date price. However, Roberts Hall Ltd reserves the right to change the advertised price before you place an order.

6. Unless otherwise agreed, payment is required prior to delivery of the goods. When goods are purchased or collected Roberts Hall Ltd accepts payment by credit card (which will be debited at the time of your purchase), cheque or cash. There is no credit card surcharge.

7. When ordering online from the Gardner Enthusiast web site, payments are handled by a trusted external online payment-handling service, Paypal. Processing payment of orders placed online are subject to agreement with Paypals Privacy Policy and Terms & Conditions by the individual or company placing the order with Roberts Hall Ltd.

8. For so long as any amount to be paid for the goods remains owing to Roberts Hall Ltd the goods will remain with Roberts Hall Ltd and will not pass to you until Roberts Hall Ltd has received payment in full.

DELIVERY
9. Goods in our catalog are usually delivered within three-to-five working days in the U.K. mainland, although bulky or fragile items may take longer. You have the opportunity to opt for a quicker delivery time.

10. Risk of loss or damage to the goods shall pass to the individual or company that placed the order, upon delivery.

11. Claims for damage to goods must be noted at the time of delivery and notified to Roberts Hall Ltd on the day of delivery to you, if it was delivered before 6pm - otherwise on the next working day. Claims for non-delivery of goods must be notified to Roberts Hall Ltd within 7 days of the invoice date.

12 Roberts Hall Ltd are able to accept the return of goods subject to conditions stated in paragraphs 12i, 12ii and 12iii. Please contact us if you wish to return goods.
i) Faulty goods will be accepted for return within 7 days of delivery to you so long as they were reported faulty on the day of delivery or the next working day. Acceptance of returned goods are subject to if they are returned undamaged, complete and in the original packaging. A replacement will be delivered in two-to-fourteen working days, depending on availability. Refunds will not be issued to faulty goods - only a replacement of goods. Service exchange items or outright purchase parts, if faulty must be returned undamaged, within 7 days in the original packing. Parts must not be altered to suit customers requirements in any way whatsoever.

ii) Non-faulty goods will be accepted, entirely at Roberts Hall Ltd discretion, within 7 days of delivery to you provided that they are returned unopened, unused and in perfect condition.

iii) Any goods returned to Roberts Hall Ltd which are not in the condition set out above will be rejected and returned to you at your cost.

13. Where goods do not appear in a Roberts Hall Ltd publication (including but not limited to our catalogue, pricelist or our web site), and are specially ordered for you, Roberts Hall Ltd cannot accept cancellation of your order and will only accept the return of the goods if they are defective and returned within 7 days of delivery to you so long as they were reported faulty on the day of delivery or the next working day. Acceptance of returned goods are subject to if they are returned undamaged, complete and in the original packaging. A replacement will be delivered in two-to-fourteen working days, depending on availability. Refunds will not be issued to faulty goods - only a replacement of goods.

GUARANTEE & LIABILITY
14. Goods supplied by Roberts Hall Ltd are guaranteed in accordance with the terms of the manufacturers warranty provided with the goods. Parts manufactured and provided by Roberts Hall Ltd come with a standard 12 month warranty, if any fault should occur during that period of time contact Roberts Hall Ltd.
i) Roberts Hall Ltd accepts no liability of whatever nature arising as a result of any representations, breach of contract, negligence or otherwise including but not limited to any liability for indirect or consequential loss, loss or corruption of data, or loss of profits, revenue, business or goodwill except for liability for death or personal injury caused by Roberts Hall Ltd negligence.

ii) All conditions, warranties, guarantees and representations, express or implied, by statute, common law or otherwise in relation to the goods (other than any liability which Roberts Hall Ltd is not permitted by law to exclude or restrict) are hereby excluded.

SPECIAL CONDITIONS RELATING TO THE DELIVERY ADDRESS
15 . Where the delivery address for goods purchased is found to be either sea port or airport related, or frieght forwarding related address or we have reason to believe the goods are likely to be shipped on outside the UK we reserve the right to delay the shipment of goods for up to 30 days or even cancel the order within that time.

TELEPHONE CALLS
16. Telephone calls may be recorded and used for training and/or monitoring purposes. When calling Roberts Hall Ltd please ensure you direct the correct query to the relating problem.

TECHNICAL SERVICES
17. Roberts Hall Ltd is able to offer technical services prior to delivery of parts but this is not exhaustive and assumes the customer to have an engine service manual of the correct type for reference, we cannot be held responsible for any errors in ordering or fitting of parts.

STATUS
18. Roberts Hall Ltd may at its absolute discretion decline to accept orders.

AMMENDMENTS
19. These terms take precedence over all others stated or implied, any details discussed in relation to a specific customer or specific order are subject to these terms and these terms stated herein have precedence. Orders and ordering via the web site or placing orders via telephone or email to Roberts Hall Ltd are implicitly subject to these terms.
All errors and omissions excepted. All trademarks acknowledged.
E & OE.
If you do not agree to these terms and conditions do not place an order with Roberts Hall Ltd.
Above all we at Roberts Hall Ltd exist to provide obsolete parts for the preservation of the legendary Gardner Engine and as such will do our very best in as is reasonably practicable to be of help in the supply and manufacturing of parts.